Randy, you made a suggestion on how we may be able to fix the problem with our existing door. Thanks to you we tried and managed to fix the problem and the door is once again functional. The reason for writing this note is to let you know that you are a true professional. A professional who truly cares about resolving an issue. You have a human side. If your suggestion had not worked, we had planned to have you install new doors for us.
In any event, because of you, House of Mirrors will be our choice when we have a need for your varied products. I have been telling my friends and family to shop at your store because of the amazing service you provided Randy. Thank you once again, Randy. You are a credit to your company and society.
