F#24, 5555 2nd St S.E. Calgary, AB Canada T2H 2W4

What We’ve Learned About the Two Kinds of Service in Calgary

One of the things we always want new customers to know about Calgary’s House of Mirrors (whether it’s on our blog, in our store, or in our advertisements) is that

That’s a big claim to make, and we know we aren’t alone in making it – nearly every home improvement retailer in Alberta says they put service and customers first.

Over time, though, we’ve learned that there are really two kinds of service: the kind that is truly outstanding, and the “other kind,” which is subject to all kinds of terms, conditions, and restrictions.

Nearly all of us have had the experience of going to a store and making a purchase, only to regret it later because the retailer didn’t stand behind their products, the salespeople weren’t knowledgeable, or what we bought didn’t hold up the way we thought it would. That’s incredibly frustrating, and it’s not something we want you to go through.

For one thing, that isn’t how we would want to be treated in someone else’s store; and for another, it’s no way to build long-term relationships. You don’t stay in business for as long as we have – and win customer service awards along the way – without being committed to your customers both before and after you’ve made a sale.

When you come into House of Mirrors, you have our guarantee that you can expect the best glass, frame, and mirror products in Calgary, a knowledgeable sales team that’s eager to help, and fair prices – all backed by some of the best service you’ll ever find anywhere. If you don’t believe us, just ask any of the thousands of homeowners, designers, and other industry professionals who visit our showroom every month.

If you really want to know why the service and support at House of Mirrors in Calgary is unbeatable, you’ll have to stop into our showroom and see for yourself. Give us a few minutes, and we’ll show you design ideas that you might have never imagined before.

Written by Greg Dunn. Visit Greg on Google+